About

There is no minimum order. However, we charge for delivery at a staggered rate depending on the size of the order and set up times. Small deliveries, for example, within work hours, with minimal set up times and within a set distance are all charged at the same rate. There is a surcharge for out of hours deliveries, extended distances or longer set up times. You will be asked about access at the time of booking so that we can establish an approximate set up time.

We’ve made enquiring about our furniture super easy!
Our site works in a similar way to most e-commerce sites. Simply select your chosen furniture and quantity in the same way you fill a cart on a normal online store. When you “Checkout” you will be prompted for your contact details, the dates you need the furniture, and your venue.

Absolutely no commitment or payment is required at this stage.

Once in receipt of your enquiry we will check that the items you need are available for the dates required. The daily rate will be calculated based on how long you need the furniture for. And if items are not available we will do our best to suggest alternatives.

We will then be in touch as soon as we can with your quote, including delivery.

If you can’t decide which furniture would work for you, we are always very happy to have a chat. We are never precious about sharing the benefit of our experience so please don’t hesitate to pick up the phone!

We try not to look at it this way. The event industry requires everyone involved to be extremely flexible. Set up times and restricted access often make it complicated, so, we will discuss hire duration with you early on. Our prices are ‘for the event’ so we try to be as accommodating as possible.

As you can imagine its best to get to us as early as possible. Some of our items are ‘one offs’ and we only have a limited number of the big ticket props. Putting it simply ‘once its booked, its booked’

However, we will do everything possible to make sure you get what your party needs. We’ll jump to attention when you call.

Again, we try to be as flexible as possible. Your stylist may change their mind last minute or you may see something that you love a week before the event. If this happens we will of course do our bestest to help. If its within 7 days of the event and your invoice value is reduced by the change we will only charge 50% of the reduction to help you and to reduce our losses.

You will find our emergency number on the contact page on this site or on our Facebook page.

On small orders, up to $500, we look for full payment 10 days before the event. Any more than that and the booking is only secured by a 50% deposit once the items for hire have been agreed. This can always be changed at any time and we will always modify your order as we go.